Real Estate Virtual Assistant

Ronalyn
Rotamula

CRM & Admin Specialist · Remote-Ready

I manage CRM records, qualify leads, coordinate tenants, and keep real estate operations running smoothly — so you can focus on closing deals.

Salesforce CRM Lead Qualification Tenant Coordination Document Prep Inbox Management
Hire Me View Experience
Ronalyn Rotamula
8+
Years Experience
2
Years Real Estate
3
Countries Worked
100%
Remote Ready
Ronalyn Rotamula
📍 Bataan, Philippines

Detail-Oriented. Async-First. Reliable.

With 8+ years in customer support and CRM management — including nearly 2 years in real estate operations at McCone Properties in Dubai — I bring real, hands-on experience to every remote role. I work independently, communicate clearly in English, and treat every client's business like my own. Currently available for part-time or full-time remote VA positions.

What I Do

Services I Offer

Everything a busy real estate professional needs handled — accurately, efficiently, and remotely.

01
CRM Management
Daily Salesforce updates — lead records, notes, activity logs, and status tracking kept clean and actionable.
SalesforceData EntryReporting
02
Lead Qualification
Pre-screen buyer and seller leads by budget, timeline, and motivation before routing to agents.
IntakeScreeningRouting
03
Inbox Management
Professional, prompt responses to listing inquiries, tenant emails, and client messages on your behalf.
EmailChatFollow-ups
04
Tenant Coordination
End-to-end tenant onboarding — applications, document collection, reference checks, lease renewals.
ApplicationsRenewalsDocs
05
Document Preparation
Organize and prepare lease agreements, templates, and real estate paperwork with precision.
LeasesTemplatesFiling
06
Admin & Reporting
Back-office support — data entry, record keeping, status reports, and listing coordination.
AdminRecordsReports
Background

Work Experience

8+ years across real estate, telecom, and banking — always client-facing, CRM-driven, results-oriented.

Mar 2024 – Jan 2026
McCone Properties
Dubai, UAE
Real Estate VA / Customer Support Executive
  • Managed high-volume tenant and lead inquiries via email, phone, and messaging with fast response times
  • Qualified buyer/seller leads by evaluating budget, timeline, motivation, and property preferences before routing to agents
  • Maintained accurate lead notes, activity logs, and status updates in Salesforce CRM daily
  • Coordinated tenant applications, document collection, and reference follow-ups end-to-end
  • Prepared real estate documents using standardized templates; supported lease renewals and amendments
Nov 2016 – Feb 2024
Du Telecom
Dubai, UAE
Senior Sales Executive & Customer Service
  • Delivered personalized customer care across phone, email, and chat channels
  • Used CRM tools to manage interactions, track sales activities, and maintain data integrity
  • Handled back-office admin: data entry, document processing, reporting
Aug 2014 – Oct 2016
EGS · Teleperformance
Philippines
Customer Service Representative
  • Handled inbound inquiries for Time Warner Cable and SunTrust Bank
  • Documented all interactions in CRM and collaborated on escalated account resolutions
Skills & Tools

What I Work With

Salesforce CRM90%
Lead Qualification95%
Email & Inbox Management94%
Tenant Coordination92%
Document Preparation90%
Written English96%
☁️
Salesforce
CRM & records
📧
Google Workspace
Docs, Sheets, Gmail
📊
MS Office
Word, Excel
💬
Zoom / Slack
Communication
✅
Trello / Asana
Task management
🏠
MLS Portals
Property listings
Get In Touch

Let's Work
Together

Available for remote part-time or full-time Real Estate VA roles. I'd love to help keep your operations running smoothly.

📞
Phone / WhatsApp
+63 936 941 9450
✉️
Email
ronarotamula1001@gmail.com
🔗
LinkedIn
linkedin.com/in/ronalyn-rotamula
📍
Location
Bataan, Philippines · Remote Only